Return Policy

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Customer satisfaction is very important to us. If there are any problems with our items, please do contact us first. We are always at your service.

Contact us within: 3 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 24 hours of purchase( If more than 1 day, the items have been out of the warehouse and before boarding the plane. We will arrange 80% refund. )

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Returning Address

Please contact us at: service@robotime.com