1. How do I shop Robotime products?

We provide online store here for better shopping experience. If you have any online shopping requirement, please go to store.robotime.com. 

2. Which payment methods do you accept?

Robotime accepts the following forms of payment for online purchases:

(1) Paypal
(2) Credit card
(3) Mastercard
(4) Visa

3. Is it safe to use my credit card at the Robotime online store?

Your personal online security is important to us. All payments are through third parties which are secure enough and protect customers’ interests. We do not store and transmit your personal and credit card information, all your shipping info. at Robotime are 100% protected and safe.

4. Is my package insured?

All items are insured against theft and accidental damage while in transit from our warehouse to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.

5.Where do I find items that I have seen in the pictures or videos?

For inquiries about Robotime products, please contact us on Facebook(RolifeOfficial, RokrOfficial , RobudToy) for timely help. Or email us at service@robotime.com.